If Skype won't connect or you can't use a specific Skype feature, check the Skype Heartbeat page. You can also check the status of Skype at any time by visiting the Heartbeat page an Before you do any troubleshooting of your own, you should check if the overall Skype service is having issues. Just go to, click on Get more help and follow the on-screen instructions. In addition, Skype's dedicated Business Support Team is available to answer Skype Manager™, Skype Connect™, account management and billing queries by email or chat. If either website shows a problem, it most likely means that you're not the only one that can't use Skype Troubleshooting problems signing into Skype Something else you can do to troubleshoot a Skype problem is to check Down Detector to see if other Skype users are reporting that Skype is down or having some other connection problem. You can also try the following steps for. If you are experiencing issues connecting to Skype, go to the Skype Status page to check for any current issues.

If you see a Sorry we couldn't connect to Skype, Skype can't connect or Unable to receive notifications message when you try to use Skype, the most likely. What might cause this? Forgot my Skype user name or passwor If you're having problems signing in, first make sure you're using the latest version of Skype, your system meets the minimum requirements for running Skype, and that you have the latest software updates and hardware drivers for your computer. Troubleshooting Skype subscriptions Check for your problem in the following table to find why your subscription isn't working for you: Problem Resolution When I try to. If you experience trouble making a call in Skype, then it is always good to check for any current issues on the Skype Status page.To make a call to a mobile or.

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